Around-the-clock support and assistance. From on-the-spot technical assistance to parts replacement and equipment repair, our experienced helpdesk team ensure any incidents are resolved as quickly and efficiently as possible. We keep your equipment running at its best all year round.
Meeting the demanding needs of the world’s most sophisticated AV estates, our helpdesk solutions – including our state-of-the-art Network Operations Centre (NOC) – are designed for organisations who need instant, flexible, frontline support.
With full-time service support personnel operating out of our three service hubs in London, New York and Hong Kong – as well as 90 approved and fully-contracted international partners – we provide genuine 24-hour, follow-the-sun support. For enterprises whose lights are always on, we deliver the protection you need across all time zones.